App & account support
For access problems, technical issues, accessibility feedback and questions about using Still Us.
support@stillustogether.comSupport
A little help,
when you need it.
Questions about Still Us, trouble finding your way around, or something that isn’t working? Start here.
Privacy & your information
For privacy questions, access requests or account/data deletion requests.
privacy@stillustogether.comPrivacy information →Help us understand the issue.
Tell us what you were trying to do, what happened instead, and the device or browser you were using. A screenshot can help, but remove private health information, passwords, verification codes and another person’s details first.
We will never ask you to email your password or full payment-card details.
Common questions
Can I sign up for Still Us now?
Public sign-up is not yet available. Existing invited testers should continue using the access details provided to them.
Will my partner see everything I enter?
No. Still Us is designed around separate private spaces. Private health information and journal reflections are not intended to become a partner activity feed. Sharing should be clear and deliberate.
Do I have to invite a partner?
No. Partner involvement is optional, and your private space should not depend on another person joining.
How can I request account or data deletion?
See the account and data requests page or email privacy@stillustogether.com.
Is this a medical or emergency service?
No. Still Us support cannot provide urgent medical help, emergency support or relationship therapy. Please use an appropriate qualified or emergency service when needed.